Comfortable beds, good shower, very clean. Evening meals taken in the restaurant were very good although on Saturday evening needed more waiting staff as they knew they were going to be very busy. Check in & out was good & reception staff very helpful.

Pool out of use throughout our stay due to cleaning. Breakfast buffet wasn’t replenished regularly. Service at breakfast was not consistently efficient.

The staff (receptionists, waitresses) did their best, the hotel is small and, therefore, there are no crowds at the swimming pool or in a restaurant. A cosy, calm place to relax.

Breakfast: almost no vegetables, very limited choice of cheese, coffee that you need to order. The rooms were clean, but the restaurant area where breakfast is served needs supervision - the bowls in which tomatoes or fruit were served were simply dirty. And some fruit were not fresh.

Great hotel, lovely little pool, comfortable bed, wonderful tasty breakfast with lots of variety including the most amazing cassata & scrambled eggs. The staff were fantastic, nothing was too much trouble. One staff member suggested the train into Catania rather than driving & kindly printed off the timetable then took us up to the staff gate so that we were closer to the railway station & we didn't have to walk all the way around up a steep hill, wonderful service, the train was great too, 11mins into Catania for €3.50 per person. They also let us stay by the pool after check out as we had a few hours until our next check in Ragusa, lovely. Thank you for having us.

Nothing.

Breakfast was very nice, fresh juice and fruits, sweet and salty variety. Personnel was very polite and helpful. Room for disabled person very well adapted only in the corridor to the room a bit steep ramp. Great restaurant with terrace with outstanding sea view from high offering also delicious meal and wine. Parking is a bit difficult because people from outside are coming for the restaurant but personnel is doing their best for the comfort of the guests.

nothing

The breakfast was great . The staff was just terrific. Restaurant very good food with professional service

The smell in the bathroom from time to time . Bathroom was exceptionally clean all the time but the bad smell came from the drains. I do not understand why. No English channels on TV. The technician came but could not fix it.

Ubication good to get to some important points of Catania. Near the centre of Acireale by walking to find good places to eat, apart from the restaurant of the hotel.

The restaurant and terrace located upper some rooms was a little bit noisy when cleaning after 23.00 pm.

Breakfast and dinner were exceptional. all areas very clean and the staff friendly and well informed when asked about surrounding areas and information about locality.

The only thing we did not like is that from the room, voices in the corridor could well be heard speaking, and when using toilet facilities, the water could be heard through the walls.

Excellent breakfast and parking facilities. Staff were very friendly and helpful. Rooms were very clean and well kept.

Wifi was poor in the room and the breakfast room was too hot in the morning.

good location, with sea view, easily accessible with a car swimming pool is nice Valentina from the reception was very helpful and kind

shower needed repair breakfast was a bit boring the restaurant used to be better, still ok, but i hope it improves until next time we get to Acireale

The hotel is possibly one of the nicer hotels ive stayed in, very clean, staff are very nice and the rooms are very well kept. Keep up the good work 🙂🙂

To be honest, I didn't quite understand the concept of a 'pre authorisation' when booking.com has a free cancellation policy up to the day before (in my case).