1.Away from hustle and bustle of the city 2.Sound of river flowing right next to it 3.responsive and helpful staff 4.chef was good, hence all ala carte preparations were very good 5. Open green space with lot of outdoor seating, lots of greenery and colors, view of the snow clad mountains 6. Enough facilities to keep the two teens busy 7. Room had all the necessary toiletries and were replenished as and when required 8. All modern amenities were available 9. Awesome book collection

1. Food was expensive compared to the portion size but delicious 2. No high tea!

Excellent resort in the lap of nature- Rejuvenating for the mind and soul! The sound of the flowing river Beas, the swaying deodar trees, the chirping of the birds make this place a veritable heaven on earth. Being nature lovers,we loved this place. The best thing here is the impeccable service - Right from the time of check in to check out. The restaurant staff deserve a special mention for going out of the way to make our stay comfortable. The front desk and all the other resort staff were very good too. The USP of this resort is their amazing hospitality. We will return again. Hope they are able to maintain this level of service quality.

- Can improve food quality.

The location , the staff , the service . V beautiful property on the banks of Beas . The staff & everybody there was very helpful . We had a problem getting there & the travel desk ( Mr. Ajay ) was able to arrange a car for us late night ! We were there for Republic day & the flag hoisting was done with a lot of respect & dignity . Strongly recommend to all . Special thanks to all at Span , right from the cleaning staff , restaurant , front desk , all superb & prompt in their service .

The toilet has an exhaust which makes the toilet freezing cold. So whenever we needed to go to the toilet we had to layer up !! Still a minor thing considering the beautiful rooms & the wonderful location .

Well maintained property at each point of the complex & excellent staff, food is delicious, etc.

Toilets are little cramped but well equipped & should have been little larger

very nice

needs a lot of renovations. the spa needs more treatments added the wifi sucks. you should remove FREE WIFI because it isn’t. we need to use our own data.

location, room, housekeeping

restaurant was dingy, badly lighted, tacky. the outdoor part of the restaurant was good. there were no doormen to receive or guide before reaching the reception.

Location - Sound of Beas River at night - calm enviroment around

Some fogging could be done to avoid mosquitoes

LOCATION AND COOPERATVE STAFF

SUIT ROOM SHOULD HAVE AT LEAST TWO REST ROOMS

the view and the location is spot on very good for friends and family also the food and service is fabulous

NA

location, cleanliness, room decor, location, surroundings

Room needs to have better insulation from cold, AC-Heater was not effective at all