El Carmen Suites offers a variety of room types including Deluxe King Rooms with 1 King size bed and a room size of 323 sqft, Superior Triple Rooms with 1 Twin bed and 2 Double beds, Deluxe Family Rooms with 3 Double beds, Standard Twin Rooms with 2 Double beds, and Economy Double Rooms with 1 Double bed. Smoking is not allowed in any of the rooms. Occupancy ranges from 2 adults and 1 child to 4 adults and 2 children.

Guests at El Carmen Suites can spend their time enjoying the various leisure amenities offered by the hotel. They can relax and rejuvenate with spa and wellness packages, which include a full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, back massage, body scrub, body treatments, facial treatments, and beauty services. Additionally, guests can enhance their culinary skills by participating in a cooking class. They can also explore the surroundings of the hotel through bike tours and walking tours. Furthermore, guests can pamper themselves with hairstyling, haircut, pedicure, manicure, hair treatments, makeup services, and waxing services. Overall, El Carmen Suites provides a range of leisure amenities ensuring guests have a relaxing and enjoyable stay.

Yes, the hotel has an on-site restaurant called El Carmen Café & Restaurante. It offers family-friendly, traditional, and romantic ambiances, serving local, international, and Latin American cuisines.

El Carmen Suites accepts both credit card and cash payments. They accept various credit cards including JCB, Visa, Diners Club, Discover, American Express, and Mastercard. Cash payments are also accepted.