I normally do not start any review talking about the staff as all staff should be great at a hotel. The staff however at this hotel were the main reasons I am writing this review, as they were so relaxed and friendly - each one we encountered and spoke with from checkin to checkout. The hotel was not very populated as it changed name recently but it was very clean, relaxed and the room was very comfortable. I really enjoyed the stay there. Location was perfect for us, it was right next to the tram and a 10 min walk from the train station where we came and left from. The area is nearby the river as well, its a great place to stay overall and I can only highly recommend it. Apart from that, WIFI, comfortable bed, great shower - it had everything needed for an enjoyable stay.

nothing the hotel has no problems to mention.

The staff were very welcoming, friendly and helpful. The room was spacious and had all the basic amenities you might need, including a coffee machine, mini fridge and even basic cutlery for longer stays. The cleaning was not perfect but okay. The balcony was beautiful. Beds were comfortable. The hotel is within walking or very short commute distance to anything you would want to do in Cologne. Check in and check out are swift. They help you with storing your bags for a few hours after checking out.

Attention to detail: some surfaces in the room which you don't think about at the first look, like the top of the hanging tv, were quite dusty. While general cleaning was ok, it could be a bit more thorough.

Positive experience, would definitely stay again + Quick response to queries before stay + Ideal location + Helpful staff + Clean: no pets allowed; hypoallergenic room; no carpeting (thin slippers provided to avoid noise for lower floor rooms) + Comfort: firm bed and pillows + Practical: kettle; fridge; provided (not used): coffee machine, sink, microwave oven; A/C with low, eco night setting; shower cubicle with glass screen long enough to avoid water all over the floor and good extractor fan + Nice colour scheme, pleasant room; online photos accurate Breakfast: decent spread, fresh fruit, sliced tomatoes, cucumber, cheese, etc; bread and pastries: average; jams, honey, etc: plastic packaging waste but probably more practical for staff and safer since Covid. There is more choice for meat-eaters

Strong synthetic perfume in cleaning products (reception duly noted this) The quality of bread could be better.

Great location. The train station and many other tourist spots are within walking distance. Walking from the train station to the hotel, you can feel the dynamic vibe of the old city, but once in the hotel you're away from the crowds of tourists, where you can enjoy the serenity of the neighborhood. The staff are nice and friendly, particularly the gentleman at the reception desk, who provided us with a lot of useful information. He even hleped us book an Uber car so that we were able to catch the bus and continued our journey successfully. Highly recommend!

Nothing.

Location was great! Short walk (15 minutes) from main train station. Would not call this a "romantic" hotel; however, location was great, friendly people at front desk, small but efficient room. I didn't spend much time in my room except to sleep. Other reviews said that the beds are firm. They are, in fact, firm but I really like a firm bed so that was great for me. Very close to town square with good restaurants and bier halls!

Shower was a little slow to drain (room 407), but not bad enough to call front desk.

The staff were so so friendly and welcoming. The room was great with a nice balcony and AC to keep the room cool. Shower was nice and hot, fridge etc all worked perfect. I can’t describe how amazing the staff were, the two gentlemen at the reception were very respectful and helpful with anything I needed. I requested a late check in and the staff were happy to leave the key in the late night box for me to collect. Overall, 10/10 service, 10/10 hotel. Will definitely be coming back next time I’m in Cologne.

We spent 4 nights here in December to explore Cologne and visit the christmas markets and our stay was excellent! Staff were very friendly and spoke great English. Our beds only had one pillow each, so we requested extra pillows from reception which were brought to our room straight away! Nothing was too much to ask. Our room was immaculate and was well equipped with a microwave, fridge (with snacks and drinks), plates and silverware. Hotel was in a good location with Heumarkt tram station just across the road, so has great transport links. Overall was an excellent stay, and would 100% return again! Thank you for having us :)

Mattresses were a bit hard, but I guess this is personal preference!

After a detailed search prior to our departute, I decided on B´Chill due to several logistic reasons such as its central place, balcony, kettle. etc. I am very happy to have booked this hotel as we had a very convenient stay of three nights. The hotel personnel is extremely helpful and friendly. Special thanks to Mr. Zahin who paid such a great attention to details starting from the initial reservation step where he booked a room right accross the elevator so that my mom (78 yrs old) did not have to walk long way to the room. Most of the nearby hotels were said to be cold where our room at B Chill was as warm as our own home. If I am back in Koln, I will definitely stay here again,,,

We had a deluxe double with balcony, the bed was comfortable memory foam mattress, the bathroom had a clear window with a curtain for privacy this was enough as we are a couple. Powerful shower with hair and shower gel and the balcony was great. The front desk service was very welcoming and offered useful information on local eats. Service was with a genuine smile. The location was excellent for Heinzels Christmas market and a short walk to the Lint Chocolate museum, the riverside and the cathedral, and shopping area. For those of you that lime beer there is a brau house more or less opposite next to Athena and a good variety of restaurants round the corner.

We had a balcony room on the 5th (top) floor, which was perfect for what we needed! We came for the Christmas markets so only stayed 2 nights, but the room had everything we needed including drinks in the fridge and a coffee machine. There was also a microwave, plates and cutlery. The shower is a rainfall shower with excellent pressure, and plenty of toilet rolls! The staff were very friendly, and very happy to help. Good central location, but far enough out (about a 15 min walk from the cathedral) that you didn’t get woken up but people outside.

We struggled slightly with the aircon and eventually gave up, but we’re presuming that’s user error!