Location is great. Every staff member was very professional and polite. Breakfast was amazing, a lot of variety with gluten free and vegan options. Excellent quality overall. Spacious and wide room.

The window curtain didn’t cover it entirely, letting a lot of sunlight in during the morning. Room temperature was not adjustable and it felt a little cold for us.

The perfect location in close proximity to all the city‘s attractions, shops, supermarkets, restaurants and the central train station. A very generous and tasty breakfast. Very friendly and attentive staff. The lobby even has a play corner for children.

Unfortunately the black-out blinds on the windows were not very effective as they left a wide gap on both sides, so the room became flooded with bright light everyday at 5 am. The room and cupboard space were too small to accommodate three people, with hardly any free space for luggage.

Excellent location near the central station & Kamppi mall. Tram stop right in front of the hotel that gets you mostly anywhere in the city. Room was spacious, nice design. Toilet had a bidet but couldn't quite figure how to get it working. Had options for early check-ins, late checkouts at a fee.

Reception can be on the slower side at times. The master light switch extends to the bath light as well. So if the master switch is off, the bathroom lights are off regardless of whether the bathroom switch is on or off. Good luck stumbling in the dark to use the toilet in the middle of the night while trying not to wake up your partner.

We loved our room! This has a sauna in your bathroom as well as a balcony. A great location withing the city and easy to walk around to different location. Just outside of the hotel you can also catch a tram line toward the ferry dock, we took a 2-hour ferry ride over to Tallin, highly recommend! The walk from the main train station is about 8 mins, there are so many places nearby to eat and to drink and a great bottle store across from the hotel. Breakfast has a lot of options, something to suit everyone.

Nothing! It was a perfect stay, and we would love to come back

We arrived earlier to Helsinki and I asked if we could make the Check-in earlier. And they said they couldn't promise as it is about availability but we were so happy that it was available so we left our luggages and went to the city. The whole attention since the beginning was great, the food during the breakfast was delicious. The room had a nice view to the city, was very quite, the beds were perfect, shower with all amenities. Everything is close from this hotel, the train station, main stores and shopping centers, the tram you can take it even in front of the hotel. Customer service worked efficiently something you appreciate when traveling. Thanks for all!

Maybe just that there weren´t pancakes during the breakfast hehe but the rest was perfect and delicious. Warm, fresh, good coffee, variety of foods, scramble eggs, veggies, bacon, salads, yogurt area, fruits, breads and pastries.

Excellent central location a stone’s throw from the central station, easy walking distance to the main attractions and the university, right by a number of tram lines, bus and metro routes, plus a shopping centre with restaurants and a supermarket. Staff were friendly and helpful, and the breakfast team were particularly efficient. Excellent breakfast with lots of choice. Lovely sauna. They try to be eco conscious, which is good to see. Ask for a quiet room on the upper floors - there are plenty of lifts.

The wifi gave me a little trouble initially, but the reception staff gave me an alternative which worked fine. I soaked the whole bathroom when I showered

The stay was wonderful in general. The room was well designed and the bathroom had a bathtub (as I requested upon booking.) The reception staff looked very busy but they were friendly enough and efficient. The breakfast was very good with a wide variety, and I liked the staff there very much! The location was great. So, overall I can recommend it to anyone and we'll also come back.

The shower was a bit broken (but still usable), which I informed the reception upon check-out. I found it at our first night and we were staying only for 3 nights... I didn't want to change to another room mainly because I was with my child. The bathroom had a bit of fungus, I guess the housekeeping needs a better kind of detergent... There was a controller for the air-conditioner. I tried to rise the room temperature (was too cold for us) but it gave no change. I knew that I could get a takeaway coffee/tea next to the reception. Still it would be handy if we have a coffee/tea (water kettle) available in the guest room, when you want to sit for a moment with a cup of tea at 23:30 while you"re travelling alone with your child and he is sleeping...

location of the hotel is very strategic, it is 5 minutes away from the central train station, also metro and buss stop is very near, only a few minutes away, as for the tramway it goes directly in front of the hotel, notable landmarks just next to it, would be chappel of silence and lasipalatsi square,

hotel did not provide any sleepers, toothpaste and other staff like that, including bath robes, which you normally expect to be there, also not many hotels have this policy but u should be ready to provide your credit card information and confirmation latter upfront for possible damages.

A full breakfast for every need.The room was big enough. The location of the hotel was perfect! We walked around really easily with my 5 year old son. The staff were very polite, explained everything when asked if we could get a taxi to the airport.

Although i found a blond hair in my bed (I am a brunette). The "kids area" downstairs in the lobby could have been a bit more thought out, maybe in a closed room, more stuff for the kids to play, it looked a bit messy. (I know the kids are messy, but you get what i mean)

The room was lovely, a good size and had everything we needed. Breakfast was amazing, and staff came round with extra coffee and cinnamon buns which was great. The location was perfect, bang in the centre of Helsinki, easy to get to transport (trams outside the hotel, railway station 5 min walk, bus station below the hotel in the shopping centre.

- Sauna opening times could have been longer. It would have been nice to be able to have a sauna before 6pm, but the facilities were great and we had a later sauna, so not a huge problem. - Rooftop bar wasn't open every evening, it's a nice spot and we managed one night. However, the lobby bar is comfortable and staff are excellent.