Easy checkin and checkout with super responsive staff and the app, with keyless entry. Comfortable place with many amenities. I loved the toiletries - shampoo, conditioner and shower gel were all to my liking, which is not always the case! Plus the tea/coffee station was top-notch! There was also a shared kitchen and washing option, plus luggage storage. Room was Finnish fresh. Excellent location close to the train station. They even offer fitness access and yoga with yoga mats in the room!! Was surprised to find Kodak camera (with no film tho).

I was surprised despite all the amenities that there were no umbrellas to borrow.

I LOVED IT HERE The commitment to functionality at this place is insane - in the room you’ll find chargers to fit all devices, huge smart TV, little coffee area and fridge, desk, Polaroid camera with film, free water bottles for your stay, yoga mats, iron and ironing board and more. There’s also a shared kitchen and laundrette where you can use everything free of charge and there are free laundry products and communal food. We are travelling through Europe right now so we managed to do a big reset here and wash all of our clothes for free (we usually have to pay for this) and the room felt like absolute luxury. As well as all of the stuff, the rooms are beautifully designed with local art and furniture. The bathrooms are beautiful with a lovely powerful shower and many toiletries. We absolutely loved our stay here and would come back.

Nothing it was perfect

Excellent location and amenities. Central to any point in Helsinki and only a couple of minutes walk to the train/bus station. Proper separate shampoo, conditioner and body wash. My favourite thing was the good quality hair dryer with nozzle. Ladies will understand, especially long haired girls. There was an adapter and charger to use. Tote bag to take away if you wanted to or just use it while there.

While I know the luggage storage room is a great bonus in itself, I would’ve preferred a more secure individual locker situation with a code to access it rather than a room to leave stuff in that anyone could access. I couldn’t stop worrying about my bag while out and about knowing there isn’t even staff to monitor anything and also when I returned the door was unlocked.

It is modern, very nice, good kitchen and laundry available. I also enjoyed the fact that there is a partnership with a very good local gym.

It was very hard to let the bathroom dried after the shower because of the chosen floor (small tiles with space among them). Also a bit of a challenge to arrive there if you are carrying a luggage, and when I asked about how to get there, instructions were really far from clear (please just have a standard message to send to people, easy like that). And as amazing as is to have a French press available, if you don’t know how to prepare coffee with that, ot is just terrible coffee. Instructions are also needed.

This was truly such a nice place/concept to discover. It made me feel at home from the very first minute. The location was excellent! Next to metro station, within easy walking distance of many shops, stores, cafés, restaurants, etc. Also easy walking distance from the main railway station, arriving there by train from the airport. I loved the common kitchen and the other facilities. Everything was well indicated. Even though it was right in the middle of the center, the room was quiet. The communication with the host was great.

The only minor thing: the shower is a bit small/inconveniently placed in the bathroom.

The room was very good, very very (very) well equipped and cleanliness was great. Comfy beds and very well welcomed either by staff (via WhatsApp) and the room itself as there was many "gift" and qualitative items (roasted coffee, great tea, chocolate,...). The concept itself is very good, and easy to use through the website. Will stay again in Bob W but not via Booking, we had a discount this time but it looks cheaper on their site.

The view wasn't that great but it's part of the game =) Furniture in the bathroom were a little damaged with time but were still very clean. It didn't affect the quality of our stay =P

- great location - friendly staff - great bathroom - nice small decorations in the room e.g. a polaroid camera, a retro entertainment system - nice welcome package: coffee, tea, some chocolate - super easy check in and check-out

- gym available for free, but not on site - some rooms are in the sub-ground level, but with windows. Meaning that if you want to have light then people will be able to see in your room if they look down, though the street is not very busy so in reality this is a minor problem affecting only a few rooms.

Everything was extremely smooth. The place was very clean, instructions clear and it was only a few minutes walk to the Christmas Market, Central train station and shopping areas. We liked the communal kitchen and the team were quick to answer any questions on Whatsapp. The included access to 24/7 gyms was another great inclusion. We also enjoyed the breakfast at Fazer cafe. Lastly the metro is literally under the hotel (there is no noise), there are also bus and tram stops right outside plus a supermarket.

Not a dislike but a caution: the luggage storage is fairly small, so if there are multiple guests bringing large suitcases, they might not fit, especially if it is busy.

It has been one of the best (if not the best) accommodations I have ever stayed in! Not just a simple hotel nor a basic apartment, but the perfect hybrid, a total experience. Constant support via chat and emails from the moment I booked it to the moment after the check out. Flat super welcoming, clean, warm, organized. Welcome gift pack with: local chocolate, coffee, tea, and a tote bag of the city. Available to use while staying: Instax camera, reusable water bottles (to highlight their high attention to the environment, recycling, and sustainability), cables/chargers, videogame console (with the TV), and a daily free gym pass. And of course all the usual items you can find in an apartment (fridge, cups, dryer, fan, bathroom stuff, etc) Really so much attention to the details, and unique clients support! + Great position in the city center, and near transports & shops.

Shower, Nordics style, not my favorite (fully open, so the entire bathroom gets wet) but we need to adapt when we travel

Small but very cozy and well planned concept. The room is small bit has everything you may need: hairdryer, iron, plates, spoons, knifes, coffee/tea etc. Very stylish and clean. The kitchen can be used by all guests and is perfectly equipped incl. fresh fiod in a freezer (cheese, eggs, etc). All for free. All in all a great concept, directly in the city center. We will visit Bob W also in other cities from now (they have many hotels over Europe and beyond). Thank you.