The convenience of everything! We were close to the pool and marketplace which was really nice!

I understand there’s a lot of rooms to be cleaned, but our bathroom and some of the furniture weren’t cleaned very well. The pack and play we borrowed had chips all in it and the drawers weren’t wiped out. Just little things, and we were able to wipe them out ourselves, no biggie! Another small note, the indoor pool is said to be heated, it was SO cold! We just went to the jacuzzi outside, but felt bad doing that since we have two small children.

I stayed in the newly renovated rooms at the main building. The room was very modern, not as big as the older rooms but still very nice. The room was very clean, the bed was very comfortable, and the fireplace gave it a nice touch of ambiance that made my stay enjoyable.

One con for me was the light switches seemed to be in awkward places. Switches are normally by the door entrances, so when you enter the room you can turn the lights on, however this wasn't the case. Since it was night time, I couldn't see so I had to keep the door open and turn my cellphone light on just to find the switch in the room. This was like this in every one you stepped in including the bathroom. Another con was there is a connecting door to other guest room, you can hear the guest in the next room if they are by that door. On another note, the incline coming into the hotel...OMG, be prepared for this hill to give you chills! lol

The beds were very comfortable and I felt the linens were fresh and of newer style. It was a pleasant room, and had hard flooring not carpet, which I really appreciate. There was a small table in the room with two chairs and a small refrigerator which was convenient.

I gave it a lower cleaning rate because I felt the floors could be cleaner- my socks were dingy when I took them off that night, from just the short time I walked around sock footed. The tub also had a bit of a ring around it so I felt it could be cleaned better and there was quite a bit of dust along the top baseboards especially in the bathroom.

The location was pretty good. Not far from the main strip. Room was clean and quiet. Staff were all very friendly and helpful. Check in and out was super fast. Marketplace was okay for not having a usable restaurant but wish they had more food options available. Happy they had laundry facilities on site. It wasn't busy at all when we went which we were very thankful for! Overall we really liked the resort!

I didn't like how someone didn't come everyday to get the trash and take the dirty towels away and bring new ones but I called room service and they came right away to deal with this. The pool was a little small for how big the resort is and all of the activities (volleyball, golf) were way too close together. Almost got smacked with a volleyball a couple times while playing mini golf. The hike to the waterfalls wasn't great with all the rocks with 2 young children who couldn't navigate well over the rocks. We didn't like how the restaurant wasn't in operation for some reason and its location.

The staff were exceeding professional, helpful and went out of their way to make sure you had everything you needed for a comfortable stay. I will definitely be coming back to this resort!

Some of the appliances need updating. The refrigerator was an older version. The bars where the condiments were gone on the refrigerator and the ice machine didn't work (we called and the staff had us ice within 15 minutes). The stove was an older version but worked really well.

staff was very friendly beds were comfortable

the pics from website make you think you are renting a room in a very nice hotel but at check in your accommodations are like an average motel. Room was very hot like the a/c was just turned on prior to our arrival. Not good when it’s almost 99 outside

The staff was very information and super friendly. We also loved our room and the views

The only problem we had is the sinks weren’t clean. There was foundation/makeup smeared on sink and it just was not clean at all around the sink. And the only other thing was the floors were so dirty we couldn’t walk three steps without socks/feet turning black. Still very happy, and also did not mention this to staff. I’m absolutely certain they would’ve fixed the problem if we had.

The staff was very friendly, they sell timeshares, but they weren't pushy which was great! The room was very accommodating, they even had basketball courts for the kids and a game room (even tho they didn't go to the game room), the price was great, you get a lot for your money, will definitely stay here again when visiting Branson!!

I had no complaints!

Clean, inviting villa. Service people were respectful,friendly, helpful, and timely. They came quickly to resolve problems with toilet and TV. Comfortable bed. Quiet environment.

The check in process was long. Waited at the desk until I called out for someone to leave back room and help me. Computer was slow, so check in took 15 minutes. It took 3 trips to the check in desk to obtain 2 keys that both worked. The main TV did not have good reception, although the bedroom TV was perfect. We called for help. The toilet did not flush well, even after two plumbers came to help. After we were in our unit, the door suddenly and unexpectedly opened and a worker dropped off coffee materials and bedding, not knowing the unit was occupied. When we called the women in charge to ask for some recompense for our issues, she said there was nothing she could do. This was a pricey accommodation We expected great service and accommodations.

Everything! The unit was awesome. Even nicer than the photos online. This has been one of the best experiences we've had in our travels. Close to everything and so nice. We did not experience any problems at all.

That we could not stay longer!