Breakfast was nice. I am vegan and would have loved a few more options. Transport was very easy from hotel location. Staff friendly and helpful.

Our room for two adults and two kids was rather cramped. There was maybe 1 foot of space between our beds- or it felt like that. It was not possible to just relax in the room because of the way the beds were. It was really only a sleeping place.

Great location near Amsterdam Centraal. Loved how they had flavored water in the lobby and the staff was helpful with my questions on transportation and restaurant. Our room had French doors we could open and it made us feel part of the city life when in the room.

We had one day where the staff didn’t service our room but when I called that night they had someone bring more towels and coffee pods. Would love an ice dispenser on the floor.

For the last 15 year, I am going Amsterdam every year. But this hotel have the most helpful and smiling staff I have ever seen. On any problem, they fastly solve your questions. From the reception to house keeping all are %100 professional guys. Thanks to all, especially to guest relations for their lovely letter to us :)) Ps : about the room, it was enough big for a family, king size bed and nearly king size child sofa/bed. Rooms were always clean.

I have no words to say about that.. Just a funny light problem, but solved quickly :)) when you turn off the side lights of the master bed, refrigerator and coffee machine also shuts down. It was a wrong fuse connection, but they solved it very quickly

The location of the hotel was perfect. Everything was so close by. It was in the heart of the red light district. So, for a single guy, that's the place u Want be at. For a family, I'm not so sure. Yet I have seen a lot of families come and go from the hotel, even Arabs families. As long as ur family doesn't go in the middle of it at night after 8/9pm, ur good. I also tried their food it was very good too. Price is reasonable. And make sure u stick with ubers they are cheaper than the regular taxies and easier to get when ur in the street. My trip was 5 nights, and I felt like I needed to go back again to cover the rest. Maybe 7 or 10 nights. would have been better because i didn't have enough time to see the countryside, and they have several cities to must visit. And make sure to take some mushrooms before any art museum like Rijksmuseum, and van gogh museum. It was a way more fun and a better experience , and you would really appreciate the paintings better.

Room was spacious and clean. Bed was big and comfortable. Bathroom had everything we needed. Had a room facing the inside/back garden so it was very quiet. Hotel was clean and spacious (did not go to breakfast). Spa was nice, the sauna spacious. Gym was ok. Staff very nice. In walking distance to many sights and very close to central station.

The gym could be improved, few machines for lower body, needs space for floor workouts like core exercises and yoga (and longer mattresses for that, only two small in the gym). Also the ceiling is a bit low so when you go on some of the machines (step machine and treadmills) you are very near the ceiling (I’m 180 cm and was worrying hitting my head).

Accomodating staff, clean room, great breakfast buffet, walking distance to stores and museums. Also - we didnt get our luggage at the airport, and when we were visibly nervous about if we were to get our suitcases at all, the staff called when we were out, to let us know they had been delivered - and even put the luggage in our room. SO appreciated by two stressed out tourists.

Nothing. We couldnt get the shower head to work, but we didnt ask the staff either - they probably would have fixed it :)

Location, location, etc., i.e. walking distance from Amsterdam Centraale station; v. nice atmosphere on ground floor lobby; v. nice and helpful staff, with good English, check-in, etc.; able to check in upon arriving at 9:00 a.m. (yaay!);

not much to not like, except price: NH's are generally v. nice, but their pricing is a bit high vs the area options, this opinion is based on staying at NH in Venice, Rome, and now Amsterdam. They know to pick a location near main transit, and that comes w/ a higher daily rate.

Everything. I was a bit upset not facing the central station in the beginning but began to love our room. It was big, quiet and very classy. Literally a 3 min walk from many local areas including the central station and cruise boats.

Nothing big really except that the cleaners are not particularly eagle-eyed. There was a dirty sock under the chair and the bathroom had a lid that looked like a syringe cover. There was also spat out chewing gum by the bedside. I dropped my ear plugs and discovered it.

Breakfast was excellent. Jan in the breakfast room was a standout. Friendly and talkative with everyone. One morning 2 staff didn’t show up and breakfast was hectic.

Didn’t like the bath in the bathroom. Very high and dangerous for people to get in and out. I asked for a rubber bath mat to place in the bath and received it. It should automatically be there. Glass partition wasn’t big enough to keep shower water in the bath and floor became wet every day. No fan in bathroom so everything in bathroom was wet. Only one small bottle of water in the room. Two people and only one bottle of water. I asked for a second and we were charged for it. Water should be supplied. Where I am now we are getting 4 bottles a day.

The food was great! Liked the relaxed entrance and place to have a glass of wine etc….Little touches like hot wine in the lobby and candy samples etc. wonderful location!