Let me be clear - I am a gold card holder with Hilton and Radisson, so I travel quite a lot and stay at a lot of 4* and occasionally 5*. Thus, plenty of experience to compare. The Plaza Prague hotel is the ABSOLUTE BEST value for money. A 10/10 experience. Great staff at reception, Kristian was so helpful with any question we had. Jan and Diana were quite kind too. Clean, delicious food, discount for the lovely Italian restaurant downstairs and a Prague pass gift. What an absolute gem of a hotel!!! Definitely coming back!!!

Everything was PERFECT. Thank you team Czech Inn hotels. You have won me over with quality and attention to detail!!!

The price was good, garage in the basement was included in the price. The location means that you can walk into the center for most of the trip along the Donau in approximately 1 hour. The staff were helpful and friendly. Good and clean room with a good bed. Good bathroom with good lighting. Great food in the restaurant and friendly waiters. Good breakfast buffet with everything and the staff were efficient with cleaning and refilling. We had a great stay at the Plaza. Right from the booking there was good email contact. On arrival, they were immediately ready to help with parking. At check-in we got a voucher for a welcome drink in the restaurant. There was a welcome card and a bottle of wine in the room. Check-out was a good and quick experience with a good conversation. Thanks to Diana, Lenka and Jan at the reception

Nothing to complain about....... Even the weather was perfect

It's a very good hotel. The employees were very friendly and were able to answer all questions well. Many thanks to the reception staff (Diana, Maria and Jan). The breakfast was very good and we were very happy that my 🐕 was even welcome in the restaurant. They even brought him a bowl of water. It's a dog friendly place in general and it was possible to bring him with us for free. What suprised me was the large number of sockets in the room. I don't know that from other hotels (sometimes you have to unplug lamps there for getting a "free socket"). Great! It was possible to park the car in the garage. Reserving the parking spot was uncomplicated and free.

The hotel was generally nice. The location was quiet, but there wasn't much to do in the surrounding area. A big advantage was that the tram to the city center passed right in front of the hotel. We chose the breakfast-included option. I really liked the breakfast — especially in the early hours, the pastry items were fresh and constantly replenished. The staff, especially Diana, were very helpful. Since we were traveling with a baby, a baby crib had been arranged in advance as per our request. It wasn't brand new — it had some cracks and tears — but clean bed linens were provided. The room and bathroom were clean. There were also some thoughtfully prepared complimentary gifts in the room.

The toilet and bathroom were separate — maybe we missed that detail when booking, but we would have preferred them to be together. We wanted to have dinner at the restaurant downstairs, which offered a Michelin menu. We planned to order from that menu, but they informed us that the red meat option was unavailable. So we ended up having pizza. Also, since we were staying at the hotel, we were supposed to get a discount at the restaurant. I mentioned this, but the response was something like, “You should have put the card on the table at the beginning; we needed to know in advance.” So we ended up paying the full price without a discount. Apart from all this, it was a pleasant experience. Note: The Margherita pizza was delicious :)

The Hotel was great, the staff were superb, Jan, Hina and Honza were extremely helpful, the house keeper on our floor was also so friendly and nice. I would definitely recommend downloading the app Bolt similar to Uber, from the hotel to the old centre was 75/80kc, they are super quick and professional. I would also recommend the breakfast, an extensive choice, something for everyone.

Everything was great during our stay

It is important to note right away that this is a very solid hotel worthy of four stars. The staff is very polite and professional. The breakfast is rich and very well organized. Despite the crowd, it never ran out of anything. Location is far from the center of Prague but by tram you can be there in 15 minutes. I would be very happy to give the hotel a ten. BUT...

The room is definitely not dirty, but it is far from perfect cleanliness. The previous guest's pubic hair remained lying on the bathroom floor all three days of our stay. The headboard has not been dusted for months. The bed is quite hard and too narrow for that category. But these are all minor flaws. My biggest complaint is the garage, which is advertised as a big advantage of the hotel. I reserved a place in the garage in advance and this was confirmed to me in writing. When I arrived the garage was full and I got free parking on the street. It is not the same. This seems to happen regularly so don't count on a garage spot even if they promise you one.

The restaurant's menu and atmosfere were very very good, tried the Sabatelli menu, also the breakfast was excellent. Waiters Yuriy and Irina were very professional and friendly, many thanks for the service and recommendations

The room we got was on the street's corner and was very noisy. The bed is not at all comfortable. We tried changing the room, after the first night, to a more quiet one, but although Diana and Alina from the reception were nice to help, we were offered another room only the last night before our departure

We travel a lot and it is really rare (if ever) to get so many complimentary things as you get in this hotel. There was the whole bottle of red wine (Merlot), sparkling water and still water waiting for us in our room. You get a welcome drink in hotel’s bar, 15% discount on food in their bistro and other selected bistros. You get a discount card for many attractions (museums, ..). The parking in their garage is for free. And when you check out they give you 20 eur coupon for the next visit in any of their hotels, magnets, .. The hotel staff is really friendly and always trying to help. We had a really good lunch at hotel’s restaurant.

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Smaller hotel on the outskirts of Prague, about 10 minutes into the centre on the tram, or a lovely 40 minute walk. The hotel was spotless, lovely sized executive rooms and the continental breakfast was spot on. All staff on reception were fab, friendly and welcoming, always happy to chat and offer some great recommendations for local restaurants.

The only down side was there was no breakfast tea, a good selection of other tea / coffees but if you like a cuppa in the morning, take your own tea bags 😀 we also ate at the restaurant on the first night, a lovely setting and amazing starters, but we were then disappointed with the main meal, steak and duck were poor cuts and quite dry … we much preferred the local recommendations for half the price and far nicer in terms of quality.

The hotel is not in the center, but it has good communication with the city center (tram/ metro). The room was spacious + bed mattress was comfortable. Amazing and helpful stuff + we got a welcome souvenir in the room.

As for a 4-star hotel, you might expect more options for breakfast. Don't get me wrong, everything that was needed was there, just you had a feeling that it's not as "fancy" as you might expect from 4 star hotel ;) If you are looking for a top-notch, boutique, glamorous hotel, that is NOT the one. Especially bathrooms might require a little lifting. Not that it's old and neglected. It's just not fresh, and sometimes it gives a vibe of the old 90's.