The staff was very nice, the room had a sea view, the food was very good.

Our shower was broken, the bathroom was not so clean as i expected and the drinks are very low quality, we had to pay extra for a good drink and that s not ok if it is an ultra all inclusive hotel. And i didnt like people who stayed at this hotel, low quality people.

Excellent location Delicious and varied food Nice drinks Attentive and polite staff Good value for money We were allowed to check-in early Daily room cleaning

The cleaning was done superficial, even on arrival. It is disappointing especially when everything else seems flawless.

Location, cleaning, good food

The stuff, not all (some from the bar near reception), wasnt nice at all. They were bored and sometimes they answered with anger for our requests.

Food was ok ,staff helpful, pool great ,beach very nice and clean.

Room was clean ,but not clean for a 4 star hotel... Facilities, like shower drainage wasn't working properly , every time you would take a shower water was on the bathroom floor, room safe wasn't working

Food was diverse and drinks as well. We had an appartment at an upper level, thus we had an impressive view on the sea. No noise, no cigarette smoke from balconies next to us. Comfy beds. Pools were clean everyday. Receptionists, housekeeping ladies and 'captain' from the bar were smilling, you had the feeling that you are welcome in the hotel. I think Kaliakra is one of the latest hotels in Albena that still have some traces of what has been once the Albena high quality management standards.

Not really possible to communicate with the staff from the restaurant who was taking care of dishes/tables. In the opened terasse on the resturant, althought there were children eating, some people were smoking, which I think is against any rule in the civilised world.

Confortable place, good food, nice staff.

Very expensive parking.

It was in a great location next to the beach. It was clean and modern.

No toilets upstairs in the food area. Only one lot of toilet facilities behind reception which didn’t smell very nice.

Food and drink diversity, kind staff, very nice appartment and quite, very good mastress, coffee in the room, view on the balcony, and we got exactly the appartment we have required while booking. We come to rest, and at Kaliakra we have conditions for doing so.

1. There is definitely something to be done to separate smoking area on the restaurant terasse from non-smoking area. A separation with a clear sign will help people with children to avoid the smoke of the cigattte. In fact, many of us would like to take the brakfast outside, but there are a lot of smokers. The manager we call said that she can not prohibit smoking on the restaurant terrace outside- but at least they can separate smoking/non smoking area. 2. Managing sun-chairs and umbrella on the beach could be improved a lot. In the beggining of the season, at 9-10 o'clock the people were not there on the beach, and there was not possible to understand which are the rules to get a sun-chair.

Excelent view, great beach, very clean and nice room, panoramic elevator.

The food was not so great and not enough for everybody. If you wanted meat, there was always a waiting cue in front of you. All drinks are local and if you want bottled drinks, you need to pay extra. That is what "Ultra all inclusive" means at this hotel.

Great location and view, nice staff. Food and drinks generally fine.

People who "reserve" beach beds with their towels, although rules are clear against this. As long as someone is not there - remove their towel and let people occupy the beds closer to the sea (or at least a bed).