I thought the staff were very lovely and accommodating. The location is also great as it's out of the main city center but not hard to get to. The dinner buffet was also very reasonably priced.

The original room we were in was extremely loud. There were kids running around in the hallways which echoed through our room as it was in a stairwell. The outdoor pool was also cold and not very heated. The sofa bed was extremely uncomfortable and held up by cushions so we were lucky to be able to move rooms.

The family run operation was delightful. They were helpful and provided excellent local knowledge. The restaurant provided excellent quality and value for money. The spa, sauna are pool excellent features and very well maintained (although some guests did not adhere to hygiene policy and wore textiles in the sauna - recommend that staff enforce this requirement). The sauna gaus was a delightful surprise on Saturday night!

It was a little distant from the main ski resort of kitzbhuel, and alternative eating options (although eating in is a great option) but serviced by train and bus. Recommend a car if staying here. Our room was a little tired in the “old” part of the hotel but there is a modern new section also.

We enjoy family staying at Penzinghof. Staff is great and always try to help, Bicycle rental enable us to enjoy the area. and the team assist to adjust the relevant bicycle. We all loved the pool, sauna and resting area next to it. Appartmens are big, well equipped and cozy

Part of our group located in the farm house . This apartment is great (Big, comfortable ,well equipped). However it located on top of a dairy which prevent us from open the windows.

One of best hotels with nice and clean rooms, excellent food, nice personell. SPA is amazing, especially numerous saunas and opened swimming pool. Definitely recommend.

Unique hotel with exceptional accommodations, quality of food and pool/spa areas, and fantastic Alpine views. Hotel is also conveniently located to some nearby towns for day trips.

A very unique hotel. One of the kind. Great well equipped apartment. Great location with a lot of unique attractions. Very kind staff.

We would appreciate more information about guest cards on the checkin time. We only found out at the end of our stay.

Friendly and helpful staffs, beautiful view from the room balcony, breakfast was wonderful and superb facilities especially the infinity pool with the mountain view.

everything, it was amazing

nothing , everything was fabulous

All is perfect

Position and that it was a Wellness retreat . We were welcomed and loved our stay.

Nothing .