Room was perfect for families, fantastic location, facilities great

The room configuration could have been swapped around so the parents had the bigger room/bathroom

The location of the accomodation was super convenient. It’s a 5 minute walk to QVB and the Pitt St mall shops, conveniently having light rail, metro and train access. On the other side is also a close walk to Darling Harbour. Super easy to go to Circular Quay - 20 minute walk if you’re up for it, otherwise 3 stops by light rail. Great value for money and the location is certainly a massive positive.

The street itself can get a bit noisy at night - being so close to the city it can be a high traffic area with vehicles and pedestrians. Our room was front facing to Kent St. However, with the balcony doors shut it was pretty sound proof so wasn’t a major issue. Breakfast options are very limited, but has all the basic essential breakfast items you need.

Best location - literally minutes away from Darling Harbour which is an amazing area and not too far from CBD. Was great for our little family to stay at because it was apartment style and we were able to have a crib set up in the bedroom while my husband and I relaxed in the living room. The hotel also provided us with a high chair and some other stuff free of charge which was nice :)

Breakfast was too expensive so we did not try it and they could have had more amenities and more accessibility - front door was very hard to open.

I was given a room upgrade on arrival, which was an unexpected surprise and greatly appreciated. The room was clean, well appointed, with a great view. The location was excellent for getting around, close to the bus, light rail and shops. The included breakfast was most enjoyable. The staff were very friendly and welcoming.

The seal under the door of the shower leaked and I had to wipe it up with my flannel after each shower as no other cloth or mop was provided. (Room 1705). When I used the drier, the filter kept falling off, so I had to leave it off whilst the drier was on.

Great location so close to Darling Harbour. Friendly staff.

Breakfast onsite was not available on my day of departure

The location is good and close to restaurants and Darling Harbour. The furnishings are comfortable and the room was clean. We found the water pressure in the bathroom was inadequate and maintenance were promptly sent to deal with it.

The room is a bit tired - some fittings needed upgrading. The shower was over the bath and it was a big step up to get in. If you have mobility issues this would not be a suitable room. Given you have to climb in and out of the bath there should be non-slip applications on the floor of the bath. While the water pressure improved after maintenance it was still just barely adequate.

Prime location. Situated just a short walk away from Darling Harbour, it provided easy access to a plethora of attractions, dining options, and entertainment venues. The proximity to Chinatown was an added bonus, allowing for an immersive cultural experience and a variety of delectable food choices.

Disappointed by the Lack of Car Parking Facilities I recently stayed at this hotel and, unfortunately, my experience was marred by a significant inconvenience: the lack of car parking facilities. For travelers who rely on their vehicles, this was a major drawback that overshadowed the rest of the stay.

The location was great for what we came to Sydney to do

I didn’t like that there is no gym or pool

Great location. Close to Darling Harbour and easy access from Town Hall Station. A quick uphill walk to the centre of the Sydney CBD. Room size great, with basic equipment for cooking. Easy checkin process.

The wifi is terrible.

Location is perfect, plenty of restaurants nearby

It says we can check in from 2pm. But when we were there at 2:20, the staff was still dealing with the booking. We waited for around 15mins, while the staff didn't feel sorry or express anything about letting us wait. The day after our room key didn't work. When we talked to the receptionist, she was impatient and a bit unrespectful when I couldn't catch her words at once. But overall, the hotel is still good:)